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FREQUENTLY ASKED QUESTIONS
Where can I purchase and use my LFP Gift Card?LFP Gift Cards can currently be purchased online from our website www.littlefrenchpastry.co.nz. It will be emailed to you. How long do I have to use the gift card?All LFP Gift Cards have a whopping 36 month validity from the date of purchase, so you have ample time to use them. Can I add more money to an existing LFP Gift Card?Not yet available. But you can get a new gift card.Can I get my money refunded?LFP Gift Cards are not refundable. They should be treated just like cash and kept somewhere safe until you are ready to use it. Can I get change on my purchase?No. Instead you'll retain the remaining balance on your gift voucher towards future purchases at Little French Pastry cafe.Can I use my LFP Gift Card in conjunction with my VIP card?Yes. Your gift card is simply a method of payment and can be used with your VIP card.How do I check the balance of my LFP Gift Voucher?You can request your balance at any time by emailing us at: email@example.com. We'll respond within 24 hours. Or just visit the Little French Pastry cafe in Pt. Chev. and our friendly staff will check for you.Can I purchase gift cards with a gift voucher?No. Gift cards must be paid for using debit card or credit card from our website.What denominations do LFP Gift Cards come in?$10, $25, $50, and $100.If I have lost my gift card or if it’s stolen can I get a refund or replacementLFP Gift Cards should be treated just like cash and unfortunately if it is lost or stolen we are unable to refund this amount or replace the gift card with a new one.Who do I contact if I have a problem?If you have any problems, please email us: firstname.lastname@example.org* TERMS AND CONDITIONSLittle French Pastry (LFP) Gift Cards can only be redeemed at Little French Pastry Cafe (201 Point Chevalier Road, Pt. Chev, Auckland). Please treat the gift card as cash. It cannot be replaced if lost or stolen. Little French Pastry Gift Cards cannot be redeemed for cash, returned for a refund or exchanged. Unused balances are not refundable or transferable. Little French Pastry is not responsible for lost or stolen gift cards. Risk of loss or theft and title for Little French Pastry Gift Cards pass to the purchaser upon activation. Card value expires 36 months after purchase. No change is given. If your LFP Gift Card has not been used prior to expiry, then it will no longer be available for use.